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USA Privacy Policy Canada Privacy Policy US - Online Legal Statement and Privacy Policy Luxottica Retail understands that as a visitor to our site, you may have questions about what happens with the information you provide to us. We've developed this Privacy Policy to address your questions.
Catalog, Promotions and E-mail:
Our site sometimes includes notices of promotions we are conducting, and we may permit you to register electronically in some cases. If you choose to do so, we may use the information you provide for the purpose of conducting the promotion (e.g., to e-mail coupons and information that you request). You may ask to be removed from our e-mail list at any time. We employ other third parties to perform services on our behalf in order to conduct our marketing and promotional efforts. Those third parties include authorized contractors, consultants and other companies working with us (collectively, "agents"). They only have access to personal information needed to perform their service, and may not share any personal information with others or use it for any other purpose than conducting services on behalf of Luxottica Retail.
"Cookie" Technology:
Like many companies, we use "cookie" technology on our Web site. We may use a temporary "session cookie" during an individual visit to our site, these temporary cookies are eliminated when you exit your browser. Another type of cookie can be stored on your computer by your browser. When you log in, this type of cookie tells us whether you've visited us before or are a new visitor. The cookie doesn't obtain any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer. We do use the cookie to help us identify site features in which you have the greatest interest, so that we can provide more of what you may want. Privacy Policy as it Pertains to Children
Luxottica Retail does not intend to collect personally identifiable information from children or those under thirteen years of age. Personally Identifiable Information
Though visitors do not generally need to submit personal information, if a visitor chooses to participate in any coupons, giveaways, requests for catalogues or makes any other information requests at the luxretaildocs.com web site, some personally identifiable information (e.g. name, address, e-mail address, etc.) will be required. We will not require a visitor to disclose more information than is reasonably necessary as a condition to participating in an activity on our website. Use of Information Collected
The personal data collected by Luxottica Retail will only be used to fulfill the request made at the web site. A visitor may decline consent to use the personally identifiable information for any secondary purposes. A visitor's personally identifiable information will not be shared with third parties. Luxottica Retail also reserves the right to release any information collected on our website to law enforcement officials or in the event of any legal action, if Luxottica Retail determines in its sole discretion that it is in its best interest to do so. Legal - Terms of Use
Luxottica Retail maintains this site (the “Site”) for personal information, education, communication and entertainment. Please feel free to browse the Site. You may download material displayed on the Site for non-commercial, personal use only provided that you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, re-post, or use the content of the Site for public or commercial purposes, including the text, images, audio, and video without Luxottica Retail’ prior written permission. Your access to and use of the Site is also subject to the following terms and conditions (“Terms and Conditions”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and Luxottica Retail are superseded and of no force or effect. Terms and Conditions 1. You should assume that everything you see or read on the Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without the written permission of Luxottica Retail. Luxottica Retail neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with Luxottica Retail. Luxottica Retail disclaims any and all liability with respect to the material on this site and your usage of any material on this site. Under no circumstances will Luxottica Retail have any liability of any kind for any damages of any kind, including but no limited to direct, indirect, special, compensatory, exemplary, or punitive damages, arising out of or related to the Site of your use of the Site in any manner. 2. While Luxottica Retail uses reasonable efforts to include accurate and up-to-date information in the Site, Luxottica Retail makes no warranties or representations as to its accuracy. Luxottica Retail assumes no liability or responsibility for any errors or omissions in the content of the Site. 3. Your use of and browsing in the Site are at your risk. Neither Luxottica Retail nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Luxottica Retail also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site. 4. Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Luxottica Retail or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Luxottica Retail is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information. 5. Images of people or places displayed on the Site are either the property of, or used with permission by Luxottica Retail. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions. U.S. and international copyright laws protect the contents of the Site. Any unauthorized use of the images may violate copyright laws, trademarks laws, the laws of privacy and publicity, and communications regulations and statutes. 6. The trademarks, trade names, logos, and service marks (collectively the “Trademarks”) displayed on the Site, including, but not limited to, LUXOTTICA RETAIL, LUXOTTICA RETAIL.com, SPECTTICA®, SPECTTICA FASHION OPTICIANS®, GIVE THE GIFT OF SIGHT & DESIGN®, EYEMED VISION CARE®, SUNCRAFTERS®, RXSUN®, HELPING PEOPLE SEE BETTER, ONE HOUR AT A TIME®, You'll See, We're Better, are registered and unregistered Trademarks of Luxottica Retail and others. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of Luxottica Retail or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on, the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that Luxottica Retail will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution, where applicable. 7. Luxottica Retail has not reviewed all of the sites linked to the Site and is not responsible for the content of any off-site pages or any other sites linked to the Site. Luxottica Retail makes absolutely not warranties or representations of any kind whatsoever regarding any links at the Site. Your linking to any other off-site pages or other sites is at your own risk. 8. Although Luxottica Retail may from time-to-time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on the Site, Luxottica Retail is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Site. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Luxottica Retail will fully cooperate with any law enforcement authorities or court order requesting or directing Luxottica Retail to disclose the identity of anyone posting any such information or materials. By accessing the Site you agree to fully defend, indemnify and hold Luxottica Retail harmless from any and all liability that may arise out of any material you may post or transmit at this site. 9. Software from this Site is further subject to United States Export Controls. No software from the Site may be downloaded or exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country to which the United States has embargoed goods; or (ii) anyone to the United States Treasury Department's list of Specially Designated Nations or the U.S. Commerce Department's Table of Deny Orders. By downloading or using the software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or any such list. 10. Luxottica Retail may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound. 11. Luxottica Retail takes your privacy seriously. For any questions or concerns about your privacy, please review our Privacy Policy and our HIPAA Compliance notices. LUXOTTICA RETAIL.com - 1997, 1999-2004 Luxottica Retail, Inc. All rights reserved. Attn: Legal Department
Luxottica Retail
4000 Luxottica Pl
Mason, OH 45040 Copyright 2003-2004 Luxottica Retail, Inc. All rights reserved.
Canadian online legal statement and privacy policy YOUR ACCESS TO AND USE OF THIS SITE FORMS AN AGREEMENT BETWEEN YOU AND LUXOTTICA, 4000 Luxottica Place Mason, OH 45040. (“BRAND”). PLEASE READ THESE TERMS AND CONDITIONS BEFORE PROCEEDING ONTO THE SITE. IF YOU USE THIS SITE IT WILL BE ASSUMED THAT YOU HAVE ACCEPTED ITS TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS SITE. LICENCE TO USE Luxottica Group maintains this site ("the Site") for personal information, education, communication, ecommerce and entertainment purposes. Luxottica Group grants you a personal, non-transferable, non-exclusive license to access, read and download content from the site as specified below. Please feel free to browse the Site. You may download material displayed on the Site for non-commercial, personal use only, provided you also retain all copyright and other proprietary notices contained on the materials You may not, however, in any form or medium, distribute, modify, adapt, create derivative works from, reverse engineer, decompile, disassemble, translate, copy, re-arrange, bundle, sell, sub-license, export, merge, transfer, loan, rent, lease, assign, share, outsource, host, transmit, reuse, re-post, make available to any person or otherwise use the content of the Site for public or commercial purposes, including the text, images, audio and video, nor allow or authorise any one else to do so, without Luxottica Group’s prior written permission. OWNERSHIP OF CONTENT Unless you are advised otherwise, everything you see or read on the Site including information, reports, data, databases, graphics, interfaces, webpages, text, files, software, product names, trade marks, logos and tradenames (collectively "the content") is subject to copyright, trade mark or other forms of legal protection owned by or licensed by third parties to Luxottica Group. It may not be used except as provided in these terms and conditions or in the text of the Site without the written permission of Luxottica Group. Images of people or places displayed on the Site are either the property of, or used with permission, by Luxottica Group. Use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images or other content may violate copyright laws, trade marks laws, the laws of privacy and publicity, and Communications Regulation and Statues. The trade marks and logos (collectively the "Trademarks") displayed on the Site, are registered and unregistered Trademarks of Luxottica Group and others, as can be seen or inferred from their display on the Site. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of Luxottica Group or such third party that owns the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that Luxottica Group will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution, where applicable. DISCLAIMERS AND LIMITATIONS ON LIABILITY Luxottica Group neither warrants nor represents that your use of the content displayed on the Site will not infringe any rights of any kind of third parties not owned or affiliated with Luxottica Group. Luxottica Group disclaims any and all liability with respect to the content on this Site and your usage of any content on this Site. While Luxottica Group uses reasonable efforts to include accurate and up-to date content on the Site, Luxottica Group makes no warranties or representations that the content on the Site is accurate, complete, up-to-date and not tampered with. Luxottica Group assumes no liability or responsibility for any errors or ommissions in the content of the Site. Your use of and browsing in the Site are at your risk and you should apply your own judgement in making any use of any content or relying upon it to make judgements. CONTENT IS PROVIDED FOR EDUCATIONAL, AND INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE INTERPRETED AS A RECOMMENDATION FOR ANY SPECIFIC PRODUCT OR SERVICE, USE OR COURSE OF ACTION. THE CONTENT ON THIS SITE IS NOT INTENDED TO BE USED AS A SUBSTITUTE FOR ANY KIND OF PROFESSIONAL ADVICE, INCLUDING MEDICAL ADVICE. IT IS YOUR DUTY TO OBTAIN PROFESSIONAL ADVICE FROM THE APPROPRIATE QUALIFIED PROFESSIONAL TO MEET YOUR NEEDS. YOU SHOULD NOT ACT OR RELY ON ANY OF THE CONTENT WITHOUT SEEKING THE ADVICE OF A QUALIFIED PROFESSIONAL. Neither Luxottica Group, its affiliates, agents, licensors, suppliers, or their respective directors, officiers or employees nor any other party involved in creating, producing, or delivering the Site will be liable for any direct, incidental, consequential, indirect, exemplary, punitive, special, economic or compensatory damages arising out of your acess to, or use of, the Site. Without limiting the foregoing, everything on the Site is provided to you "AS IS', WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, UNINTERRUPTED OR ERROR FREE OPERATION, AVAILABILITY, ACCURACY, COMPLETENESS, CORRECTNESS, RELIABILITY, TIMELINESS, LEGALITY, SUITABILITY, PRIVACY, SECURITY, QUALITY, OR TITLE. IN NO EVENT WILL LUXOTTICA GROUP, ITS AFFILIATES, AGENTS, LICENSORS, SUPPLIERS OR THEIR RESPECTIVE DIRECTORS, OFFICERS OR EMPLOYEES BE LIABLE FOR DAMAGES OR LOSSES ARISING FROM YOUR ACCESS TO, USE OF, OR BROWSING OF THE SITE OR DOWNLOADING OF MATERIALS FROM THE SITE WHICH RESULT IN: VIRUSES, DATA CORRUPTION, FAILED MESSAGES, TRANSMISSION ERRORS OR PROBLEMS’ TELECOMMUNICATIONS SERVICE PROVIDERS; LINKS TO THIRD PARTY WEBSITES; THE INTERNET BACKBONE, PERSONAL INJURY; THIRD PARTY CONTENT, PRODUCTS AND SERVICES; DAMAGES OR LOSSES CAUSED BY YOU, OR YOUR RESPECTIVE EMPLOYEES, AGENTS OR SUBCONTRACTORS; LOSS OF USE OR LACK OF AVAILABILITY OF FACILITIES INCLUDING COMPUTER RESOURCES, ROUTERS AND STORED DATA; THE USE OR INABILITY TO USE THE SITE OR THE CONTENT; ANY OTHER WEBSITE ACCESSED TO OR FROM THIS SITE; OR EVENTS BEYOND THE REASONABLE CONTROL OF LUXOTTICA GROUP, EVEN IF LUXOTTICA GROUP HAD BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES OR CLAIMS. LUXOTTICA GROUP ASSUMES NO OBLIGATION TO UPDATE THE CONTENT ON THIS SITE. THE CONTENT ON THIS SITE MAY BE CHANGED WITHOUT NOTICE TO YOU. LUXOTTICA GROUP IS NOT RESPONSIBLE FOR ANY CONTENT OR INFORMATION THAT MAY BE UNDESIRABLE OR OBJECTIONAL. LUXOTTICA GROUP DISCLAIMS ANY LIABILITY FOR UNAUTHORISED USE OR REPRODUCTION OF ANY PORTION OF THE SITE. ACCESSING THE CONTENT FROM TERRITORIES WHERE IT MAY BE ILLEGAL IS PROHIBITED. Please note that some jurisdictions may not allow the exclusion of all implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties, RIGHT TO USE YOUR POSTINGS With the exception of Personal Information, as defined in Luxottica Group Privacy Policy, any communications or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Luxottica Group or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, distribution, modification into derivative works, translations, merger, loaning, renting, making available to any person, broadcast and posting. Furthermore, Luxottica Group is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site, for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products using such information. You represent and warrant that you have the right to grant this license. LINKING Subject to the other provisions of these Terms and Conditions, Luxottica Group has no objection to you providing a hyper link from an outside site to the Site provided no trademarks or design logos are used in the hyper link and the hyper link directs consumers to Luxottica Group' home page only. Links using framing technologies are not permitted. Luxottica Group also reserves the right to object to any links where the outside site contains infringing, libelous, defamatory, misleading, false, obscene or otherwise unlawful material. In such circumstances, you agree to remove the link, failing which Luxottica Group will terminate your use of the Site and seek whatsoever legal remedies are available to it. Luxottica Group has not reviewed and will not routinely review all of the sites linked to the Site and is not responsible for the content of any off-site pages or any other sites linked to the Site. Luxottica Group makes absolutely no warranties or representations of any kind whatsoever regarding any links at this Site. Your linking to any other off-site pages or other sites is at your own risk. BULLETIN BOARDS AND CHAT ROOMS Although Luxottica Group may, at its own discretion, from time-to-time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on the Site, Luxottica Group is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, inaccuracy, misleading content or unlawful activity contained in any content within such locations on the Site. You are prohibited from posting or transmitting any unlawful, infringing, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Luxottica Group will fully cooperate with any law enforcement authorities or court order requesting or directing Luxottica Group to disclose the identity of anyone posting any such information or materials. By accessing this Site you agree to fully defend, indemnify and hold Luxottica Group harmless from any and all liability that may arise out of any material you may post or transmit at this Site. TERMINATION. Your access to the Site is effective until terminated by Luxottica Group, with or without cause, in Luxottica Group' sole and unfettered discretion. Luxottica Group may terminate your access without notice to you if you fail to comply with any of these Terms and Conditions. Any such termination by Luxottica Group shall be in addition to andwithout prejudice to such rights and remedies as may be available to Luxottica Group, including injunctions and other equitable remedies. The disclaimers, limitations in liability, ownership, termination, interpretation, your license to Luxottica Group, your warranty and the indemnity provisions of these Terms and Conditions shall survive any termination or expiry. INDEMNITY. You agree at all times to indemnity, defend and hold harmless Luxottica Group, its agents, suppliers, affiliates, and their respective directors and employees against all actions, proceedings, costs, claims, damages, demands, liabilities and expenses whatsoever (including legal and other fees and disbursements) sustained, incurred or paid by Luxottica Group directly or indirectly in respect of: (i) any information or other content you provide on or through this Site or by email or other correspondence; or (ii) your use or misuse of the content or this Site, including, without limitation, infringement claims. GOVERNING LAW. This Site and its contents are intended to be read and used by Canadian residents only. These Terms and Conditions will be governed by the laws of the Province of Ontario and the federal laws of Canada and shall be treated in all respects as an Ontario contract, without reference to the principles of conflicts of law. In the event of a dispute, we agree to submit to the non-exclusive jurisdiction of the Ontario courts. We expressly exclude the UN Convention on Contracts for the International Sales of Goods, and the International Sale of Goods Act of Ontario as amended, replaced or re-en-acted from time to time. We have required that these Terms and Conditions and all documents relating thereto be drawn-up in English. Nous avons demandé que cette convention ainsi que tous les documents qui s'y rattachent sont rédigés en anglais. INTERPRETATION The division of these Terms and Conditions into sections and the insertion of headings are for convenience of reference only and shall not affect the construction or interpretation of these Terms and Conditions. In these Terms and Conditions, words importing the singular number include the plural and vice versa, word importing gender include all genders; and words importing persons include individuals, sole proprietors, partnerships, corporation, trusts and unincorporated associations. All references to money amounts in these Terms and Conditions, unless otherwise specified, are in Canadian dollars. ENTIRE AGREEMENT. these Terms and Conditions, as they may be amended from time to time in accordance with the provisions of these Terms and Conditions, and any and all other legal notices and policies on this Site, constitute the entire agreement between you and Luxottica Group with respect to the use of this Site and the content. AMENDMENT AND WAIVER. Luxottica Group reserves the right, in its discretion, to amend these Terms and Conditions at any time by posting amendments on this Site. You are responsible for periodically reviewing this Site and you are deemed to be aware of such amendments. If you do not agree to the amended terms and conditions, you shall immediately stop using this Site. Access to this Site or use of this Site after amendments have been posted shall constitute your acknowledgement and acceptance of the amended terms and conditions. No waiver of any of the provisions of these Terms and Conditions shall be deemed or shall constitute a waiver of any other provision (whether or not similar) nor shall such waiver constitute a continuing waiver unless otherwise expressly provided. SEVERABILITY. Any provision of these Terms and Conditions which are held by a court of competent jurisdiction to be illegal, invalid or unenforceable in such jurisdiction shall, as to that jurisdiction, be ineffective to the extent of such illegality, invalidity or unenforceability and shall otherwise be enforced to the maximum extent permitted by law, all without affecting the remaining provisions of these Terms and Conditions or affecting the legality, validity or enforceability of such provision in any other jurisdiction. PRIVACY Luxottica Group takes your privacy seriously. For any questions or concerns about your privacy, please review our Privacy Policy. POLICY OF PRIVACY THIS POLICY WAS LAST MODIFIED ON Sept. 7, 2006 PLEASE REVIEW THIS POLICY CAREFULLY BEFORE PROCEEDING TO USE THIS WEBSITE. THE APPLICATION OF THIS PRIVACY POLICY Our Legal Duty We are required by law to protect your privacy. This privacy policy (the "Policy") explains our privacy practices, our legal duties, and your rights concerning your personal information. "Personal information" is information that can identify you as an individual and includes information such as your name, e-mail and mailing address, date of birth and the answers you provide to health-related questionnaires. Information may cease to be “personal information” when it is stripped of all identifiers or aggregated with personal information collected from other individuals. Application of the Policy The Policy applies to websites owned and operated in Canada by Luxottica Group (the "Sites"). Luxottica Group will be referred to in this Policy as “Luxottica Group”, "we", "us' and "our". Any Personal Information you disclose to Luxottica Group’s U.S. parent, or any of their affiliates or joint venture partners, will be governed by their own privacy policies. Your Consent to the Policy By using a Site, you acknowledge that you have read and understood this Policy and consent to our collection, use and disclosure of your Personal Information as set forth herein. Changes to the Policy We reserve the right to change the Policy at any time. Any changes will be posted on the Privacy Policy page of our Site. We reserve the right to implement any changes immediately, however, we will obtain your consent before using your information for a purpose not previously identified. By using our Sites, you acknowledge and accept our right to change the Policy and the terms of the current Policy. If you do not agree to the terms of the Policy, please do not use the Site. Information Posted on Luxottica Group Site(s) Please note the information presented on our Sites is not intended to be a substitute for medical advice or treatment for specific medical conditions. Use of our Sites is subject to its Terms & Conditions. ACCOUNTABILITY The Privacy Office at Luxottica Group is responsible for Luxottica Group compliance with PIPEDA, other applicable privacy laws, and the Policy. CONSENT We require your knowledge and consent for the collection, use or disclosure of your Personal Information, except where otherwise required or authorized by law. The form of consent we seek, and the manner of obtaining the consent will vary, depending upon the circumstances and the type of information. For example, when filling a prescription, we collect health and product information to properly prepare and deliver your eyewear. We will require your express consent in the form of signing a Consent Log or other document. For non-prescription purchases we consider implied consent to be appropriate. Consent of any form can also be given by an authorized representative of yours (such as a legal guardian or a person having power of attorney). We maintain a record of the products and services that you have purchased from us to enable us to more efficiently process any future purchases you may make. Your method of payment will also affect the Personal Information we collect so that we can properly process your payment. Withdrawal of Consent You may withdraw your consent to our collection, use and disclosure of your Personal Information at any time, subject to legal or contractual restrictions and providing reasonable notice. There may be limited situations where consent may not be withdrawn, for example, where we are required by provincial laws and by professional rules to collect and maintain certain personal information about our customers. You may withdraw your consent by contacting the Privacy Office at the contact information listed below. You can also opt out at any time of our using your Personal Information for Secondary Marketing Purposes by contacting the Privacy Office at the address listed below or by following the "opt-out" instructions in the communication. PURPOSES FOR WHICH WE COLLECT AND DISCLOSE YOUR PERSONAL INFORMATION Primary Purposes Our primary purpose for collecting, using and disclosing your Personal Information is described below: For Optical Service. We may use your Personal Information internally or disclose it, if applicable, to an optical laboratory or an optometrist, ophthalmologist, optician or other healthcare providers providing treatment to you all in connection with products or services related to your eye or vision care. For Payment. We may use and disclose your Personal Information to others for purposes of processing and receiving payment for treatment, services and products provided to you. Examples include: • billing and collection activities and related data processing; • actions by a health plan or insurer related to coverage and provision of benefits determinations; • disclosure to consumer reporting agencies of information relating to collection of payments. For Business Operations. We may use and disclose Personal Information for operational purposes. For example, your information may be used or disclosed to: • evaluate the performance of our associates; • conduct quality surveys to assess the quality of service, product and care provided; • conduct training programs or credentialing activities; and • For warranty and Breakage Protection Plan administrative purposes. • We may also share information between our associated companies. Secondary Marketing Purposes From time to time, we may want to use your Personal Information for additional secondary marketing purposes, such as advising you of promotional events concerning our products and services and other marketing initiatives or the products and services of our affiliates. It is entirely voluntary whether you allow us to use your Personal Information for these purposes. At the time of collection, we will ask you whether you wish to opt-out of our secondary marketing communications. You may request that we no longer use your Personal Information for marketing purposes at any time by contacting the Privacy Office or by following the instruction in each communication. We will never sell, trade or rent your Personal Information to others without your prior authorization, which will be canvassed when you are given an opt-out option at the time the information is collected. LIMITING DISCLOSURE AND RETENTION OF YOUR PERSONAL INFORMATION The following are the circumstances in which we may be required to disclose and retain your personal information. DISCLOSURES Disclosures to Third Parties for Processing From time to time we may transfer your Personal Information to third parties, such as agents and contractors hired to perform processing or business operation services for us, such as fulfilment services, technical support, delivery services and financial services. We use contractual means to provide a comparable level of protection by these third parties while the Personal information is being held or processed by the third party. Co-Branded Web Sites. Luxottica Group may partner with other companies to provide you with a service or information about a product through a web site. On the homepage of a co-branded web site you will generally see [BRAND’S] name and the name of its co-branded partner(s). Any information that you provide on a co-branded web site will generally be collected and used by both Luxottica Group and its co-branded partner for the purposes identified at the time of collection. Accordingly, we encourage you to read the privacy policy of our co-branded partner, as it may differ in some respects from our own. Reading ourpartner's policy will help you decide whether to provide your information to a co-branded web site. Sale, Assignment of Business. In the event Luxottica Group goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its products or assets, your personal information will likely be transferred. We will make every effort to notify you via e-mail, letter or public posting of any such change in the control of your Personal Information. No Consent Required by Law. In certain limited circumstances, organizations may collection, use and disclose personal information without your consent. For example, we may disclose your Personal Information without your consent in the following circumstances: • for judicial and administrative proceedings pursuant to legal authority; • to assist law enforcement officials in their law enforcement duties; or • to assist public health officials avert a serious threat to the health or safety of you or any other person. RETENTION We retain your Personal Information as long as necessary to fulfill identified purposes, (which includes retaining records of your past purchases to assist in you re-ordering or making future purchases) unless a longer retention is permitted or required by law. ACCURACY Luxottica Group takes reasonable steps to ensure your Personal Information is accurate, complete, and up-to-date. However, in certain circumstances, we rely upon you to advise us if your Personal Information changes. If you notify us that your Personal Information is inaccurate or incomplete, we will take steps to correct, delete, or add to it, as appropriate. SAFEGUARDS We use physical, administrative and technical safeguards, appropriate to the sensitivity of the information, to protect your Personal Information against loss, theft, misuse, unauthorized access, disclosure, copying and alteration. Safeguards used include encryption technologies. YOUR RIGHT TO YOUR PERSONAL INFORMATION Access. You have the right to request access to your Personal Information in writing. To request access, you may obtain a Request for Access Form from our Privacy Office or by sending a letter to the Privacy Office. If you need help in completing your access request, please contact our Privacy Office. We may charge you a reasonable cost based fee for expenses such as copies and staff time. This right is not absolute and we may have to deny or limit your request in certain circumstances, for example, if the requested information is subject to solicitor-client or litigation privilege, or would reveal personal information about another individual. Luxottica Group will notify you in writing of the reasons for the denial. Disclosure Accounting You have the right to receive an accounting of the instances in which we disclosed your Personal Information to a third party. Amendment You have the right to request that we amend or correct your Personal Information. Your request must be in writing, and it must explain why the Personal Information should be amended. We may deny your request under certain circumstances. You may obtain a Request for Amendment Form from our Privacy Office. QUESTIONS AND COMPLIANCE CONCERNS If you have any questions about the Policy or our handling of your Personal Information or if you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your Personal Information or in response to a request you made to amend your Personal Information, please contact us. Contact Information Privacy Office Luxottica Group 4000 Luxottica Place Mason, Ohio, 45040 Phone: 513-765-4321 Email: Privacyoffice@luxotticaretail.commailto:privacyoffice@luxotticaretail.com You also may submit a written complaint to the Privacy Commissioner of Canada. We will provide you with the address to file your complaint upon request.
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